Terms & Conditions

Terms & Conditions

 

1. Scope

 

These Terms & Conditions apply to all purchases made through our online shop by consumers and businesses.

The version valid at the time of the order applies.

 

2. Contract Partners

 

The purchase contract is concluded with:

[Your Company Name]

Hirnzigenweg 67

Email: prolyo.s@gmx.de

 

3. Conclusion of Contract

 

 

• By placing products in the online shop, we make a binding offer.

• The contract is concluded when you place an order via the checkout.

• You will receive an order confirmation via email.

 

 

4. Prices & Payment

 

 

• All prices include VAT unless stated otherwise.

• Shipping costs are shown separately.

• Accepted payment methods: [List your methods: PayPal, credit card, Klarna, etc.]

• Payment is due immediately upon ordering unless otherwise agreed.

 

 

5. Shipping & Delivery

 

 

• Delivery is made to the address provided during checkout.

• Available shipping methods: [DHL / UPS / etc.]

• Delivery times: [Standard delivery times]

• If a product is unavailable, we will notify you promptly.

 

 

6. Retention of Title

 

Goods remain our property until full payment has been received.

 

7. Right of Withdrawal

 

Consumers have a legal right of withdrawal of 14 days.

The full details are provided in our Return Policy.

 

8. Warranty

 

The statutory warranty rights apply.

If you receive a defective product, please contact: prolyo.s@gmx.de

 

9. Liability

 

We are liable without limitation for:

 

• Intent and gross negligence

• Injury to life, body, and health

• Under product liability law

 

For other damages caused by slight negligence, we are only liable for foreseeable and typical damages.

 

10. Governing Law

 

These Terms & Conditions are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

 

11. Dispute Resolution

 

We are not obligated and not willing to participate in consumer dispute resolution proceedings.